We are committed to building a supply chain structure that supports our approach to corporate social responsibility and sustainability. To ensure that our supply chain is transparent and coordinated across our wider supply chain network, an integrated enterprise resource planning system in conjunction with our strong quality management system is utilised. 

Our Supplier Code of Conduct reflects our values and our expectations for the conduct of all suppliers, contractors and consultants, and their affiliates, who provide goods or services to our group of companies. We find business relationships are more productive and effective when they are built on trust, mutual respect and common values. 

As such, we seek relationships with suppliers who share a common commitment to: 

  1. Incorporate quality business processes within their day-to-day operation.
  2. Conduct their business ethically and with integrity.
  3. Comply with all laws and regulations.
  4. Respect human and employee rights.
  5. Promote and maintain a health and safety culture within their organisation.
  6. Design for sustainability. 
  7. Monitor and minimise any negative impacts on the environment.
  8. Have systems in place to ensure business continuity, continuous improvement and protection of intellectual property. 

Within our upstream supply chain, our active risk mitigation means we continuously monitor and partner with socially responsible organisations that believe in doing the right thing. We aim to dual source directly from manufacturers, service providers and third parties all over the world within our key risk areas. 

While materials are procured from all over the globe, a large portion of the externally procured materials originate from suppliers in Asia and North America. To support our suppliers and ensure transparency, we have local teams that enable us to personally interact and be present within our suppliers’ operations on a regular basis. 


Throughout our end to end supply chain, we strive to do what is right for our customers, people and the environment.